Last updated: [Insert Date]
At Socrates Den, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data when you interact with our website, place an order, or get in touch with us.
1. What We Collect
We may collect personal information when you:
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Visit our website
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Place an order or sign up for a service
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Subscribe to our mailing list
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Contact us via email, forms, or social media
The information we may collect includes:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment details (securely processed through third-party providers)
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Any message or preferences you share with us
2. How We Use Your Information
We use your information to:
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Process and deliver your order
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Send order updates and receipts
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Respond to your enquiries
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Share updates, offers, or quotes (if you opt-in)
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Improve our website and services
We do not sell or share your personal information with third parties for marketing purposes.
3. Marketing and Communication
You will only receive marketing emails if you choose to subscribe. You can unsubscribe at any time using the link in our emails or by contacting us directly.
4. Data Storage and Security
Your data is stored securely using reputable platforms and systems. We take reasonable steps to protect your information from misuse, interference, or unauthorised access.
5. Third-Party Services
We use trusted third-party services (like payment gateways and shipping providers) to fulfil our orders and run our website. These providers only access your data to perform specific services on our behalf and are required to keep it secure.
6. Your Rights
You have the right to:
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Access your personal information
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Request corrections or updates
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Ask us to delete your information (where applicable)
To do so, contact us at [insert email address, e.g. hello@socratesden.com.au]
7. Cookies
Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings if you prefer.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date.
9. Contact Us
If you have any questions about this policy or how we handle your information, please contact us at:
Email: hello@socratesden.com.au
Address: [Insert business address]